ポンス プラザ ホテル & カジノ(Ponce Plaza Hotel & Casino)

Excelente ubicación en plena Plaza de las Delicias de Ponce. Ruido de construcción desde bien por la mañana.

Couldn't sleep, because of noise people all night talking loud, employees and none employees, we fell asleep @4am, our 2nd it was quiet.

Pros:Room was spacious and clean. Bed was very comfortable. Cons: Impossible to sleep at night due to the street noise. Rooms in the green building behind the hotel face the street. Motorcycles reving their engines, people yelling and cars with blaring music went on all night. Miserable sleeping conditions.

My flight was delayed several times, the reservation states check in time ends at 12 midnight. I called dozens of times at each extension in the menu with no answer. After the delays it was clear my arrival time would be well after midnight. With no answer at the hotel I had no choice but to find another hotel. So I lost my money on this one.

Room look like new and front desk and Lola’s staff were excellent. Only drawback was the shower hot water, was not always hot.

The water was like warm in showers, never hot water day or night. Also can’t control temp in room. My roo was very cold, I was told they could turn up 4 degrees central air but it never happened. I was offered more blankets.

Great place to say modern clean convenient downtown breakfast was good in the café. Parking was very easy great value for your money.

Hoyel stay in general was Ok. However the line at the counter for the check in process took longer than expected.

Everything was good except for the noise from the garage parking right next to the hotel rooms. Since the ****** was open 24 hours, there was constant noise from the parking garage.